Your survey data is owned by you. Not only that, but Qualia Analytics treats your surveys as if they were private. We don’t re-sell them to anyone and we don’t use the survey responses you collect for purposes unrelated to you or our services, except in a limited set of circumstances (e.g. if we are compelled by a subpoena, or if you’ve given us permission to do so).
We safeguard respondents’ email addresses. To make it easier for you to invite people to take your surveys via email, you may upload lists of email addresses, in which case Qualia Analytics acts as a mere custodian of that data. We don’t sell these email addresses and we use them only as directed by you and in accordance with this policy. The same goes for any email addresses collected by your surveys.
We hold your data securely. Read our Security Statement for more information.
When you use Qualia Analytics, we collect information relating to you and your use of our services from a variety of sources. These are listed below. The sections afterward describe what we do with this information.
We don’t share or abuse your respondents’ email addresses. Rest assured, Qualia Analytics will not email your survey respondents except at your direction. We definitely don’t sell those email addresses to any third parties.
We don’t sell your survey data, unless you expressly permit us to!
Only for a limited number of reasons. We share your information with our service providers who help us to provide our services to you. We contractually bind these service providers to keep your information confidential and to use it only for the purpose of providing their services. For example, we use payment processors who help us to process credit card transactions. By using our services, you authorize Qualia Analytics to sub-contract in this manner on your behalf. In rare circumstances, we may share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).
Sharing your surveys with the public. By default, your surveys are private. You are able to control who can take your survey through the way you distribute or advertise your survey. For example, surveys can be made completely public (and indexable by search engines), such as being hosted on your own website, or distributed to specific people with access to a unique URL.
We may disclose:
For how long do we retain your data? We generally retain your data for as long as you have an account with us, or to comply with our legal obligations, resolve disputes, or enforce our agreements. Data that is deleted from our servers may remain as residual copies on offsite backup media for up to approximately 12 months afterward.
Security, cookies and other important information
Qualia Analytics provides some of its services to users in the EU through Qualia Analytics Ltd, registered office in England.
If you are a customer located in the European Union, we provide a list of sub-processors that we use for providing our services. In order to obtain this list you must first complete the form here.
Our Contact Information for Privacy Inquiries
Qualia Analytics, Ltd.
67 York Street
If you are located in the European Union and you are dissatisfied with how we have managed a complaint you have submitted to us, you are entitled to contact your local data protection supervisory authority. As Qualia Analytics, Ltd. operates its business in England, it operates under the remit of the Information Commissioner’s Office (ICO). For more information, please visit the ICO Website.