1. Information Collected Directly From You
Research purpose & data use. When responding to surveys hosted by Qualia, we collect information on behalf of survey creators relating to you and your use of services. Invitations to respond to a questionnaire may either be sent from us (Qualia Analytics), research initiatives (SciWise, ZooWise, Methods for Change) or our Customers. The research purpose may not be immediately obvious to you in questionnaires. If you have questions about the research purpose, you may email the investigator noted on the questionnaire invitation, or email@example.com.
Providing your responses is voluntary. A questionnaire may ask you to provide personal information or data. Remember, you can always choose not to provide an answer to any question, especially those requesting your personal information you feel uncomfortable giving. For personal questions designed by Qualia Analytics, you will usually be provided with an option for “Prefer not to say” which allows you to opt-out from that question. However, sometimes questions will be marked as required* and failing to provide an answer may prevent you from completing or submitting the questionnaire.
Anonymous information. Each questionnaire will have different questions or personal identifiers. If a questionnaire contains questions on your name or email address, this personal information will be collected as data upon submission; however, the technical capacity of the Qualia allows this information to be automatically hidden from view for administrators and institutional users. This option can be generally applied to all meta-data, whenever you fill in a survey, including the information collected from other sources.
2. Information Collected From Other Sources
Usage data. Information about how you interact with a questionnaire will be collected automatically by the Qualia platform. This information may include which webpages arrived from, what you click on in our questionnaire, and when you perform certain actions, and so on.
Device data. Information about the device or web browser you use to access a questionnaire will usually be collected.
Email address. Your email address will be processed when it has been provided to us. The Qualia platform will use this information to send you email invitations or reminders automatically, except when the direction of a survey creator/Customer directors the platform to do otherwise.
Aggregate response data & activity. Responses you submit are usually collected, processed and stored for ongoing analysis and reports. The Qualia platform will automatically aggregate responses, activities and behaviors of Respondents.
Usage patterns & response trends. Aggregate response information may be used by Qualia Analytics’ staff, such as our highly qualified data analysts, to identify response trends or improve the functionality of our questionnaires, products, platform, services, etc.
Your survey responses are owned by the Customer, and we treat that information as private to them, except if there are questions and responses available via a public link.
If you are visiting from Europe, the data controller for the survey that you are participating in will be accurately identified in each form in an opt-in question or privacy notice messages.
Qualia Analytics does not sell survey responses to third parties without the survey creator’s permission and we do not use any contact details collected in our customers’ surveys to contact survey respondents.
Rights which you are entitled to are:
To exercise your rights as a respondent, you may access the Respondent Portal by clicking here. The Respondent Portal will require that you type the email address you have used when completing the survey. To verify your identity, we will send a link to your email address, and by clicking on it you will be able to access your completed surveys and exercise your rights over your personal data.
Security. Details about Qualia Analytics’s security practices are available in our Security Statement. We are committed to handling your personal information and data with integrity and care. However, regardless of the security protections and precautions we undertake, there is always a risk that your personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the internet.
To make our site easier to use. If you use the “Remember me” feature when you sign into your account, we may store your username in a cookie to make it quicker for you to sign in whenever you return to Qualia Analytics.
Safety of Minors and COPPA. Our services are not intended for and may not be used by minors. “Minors” are individuals under the age of majority in their place of residence. Qualia Analytics does not knowingly collect personal data from minors or allow them to register. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact the Research Team as soon as possible.
Our Contact Information for Privacy Inquiries
Qualia Analytics Limited
Unit 23 Trinity Technology & Enterprise Campus
Pearse Street, Dublin 02
Republic of Ireland
Last updated: 26 October 2020