Information we collect from you. Each questionnaire will have different questions or identifiers. If a questionnaire contains specific questions on your name or email address, this will be collected as data. When you fill in a questionnaire, your computer IP address and other platform data will usually be collected. Platform data is collected both to troubleshoot problems with our service and to make improvements to it. We also infer your geographic location based on your IP address.
Anonymous responses. Institutions have an ability to anonymize surveys by hiding all personal information (IP addresses, names, addresses, emails) from the display and the analysis. This setting cannot be turned off once there is at least one response. If the setting is turned on the personal data may only be used to send you additional email reminders or randomly select a prize winner and request information where to send it. Contact the data controller institution for the form in which you are participating for more information about your survey.
Data Retention Policy. Different institutions may have different data retention policies enabled. We allow institutions to automatically remove personally identifiable information (such as email addresses and names) once there are no upcoming emails scheduled. We will keep your responses to the survey until the institution requests removal of the data.
Your responses are kept private. Your personal information will not be transferred by Qualia Analytics to third party advertisers or marketers (although the questionnaire creator might, so check with them). As a data processor, Qualia Analytics acts as a custodian for your information on behalf of the questionnaire creator who will be your data controller.
If you are visiting from Europe, the data controller for the survey that you are participating in will be accurately identified in each form in an opt-in question or privacy notice messages.
Information stored by us. We store information about you (specified below) to provide functionality necessary to invite and store survey responses.
Access and remove personal data. Following GDPR requirements we have implemented a page for all survey respondents to access, delete or modify their own survey submissions.
You may access the Respondent Portal by clicking here. You will need to type the email address you have used when completing the survey. To verify your identity we will send a link to your email address and by clicking it you will be able to access your completed surveys and modify your data.
If the survey you have completed was anonymized or did not have any personally identifiable information, unfortunately, you will not be able to access that in an automated way. If you wish to raise an issue please contact us via firstname.lastname@example.org.
We safeguard respondents’ email addresses. To make it easier for you to invite people to take your surveys via email, you may upload lists of email addresses, in which case Qualia Analytics acts as a mere custodian. We use this information only as directed by you and in accordance with our Policies and Terms.
We hold data securely. Read our Security Statement for more information.
Response data is stored on servers located in the London, United Kingdom. We utilize DigitalOcean and Amazon AWS data centers to store response data of your surveys.